About Us
We believe that the BPO industry is not exclusively about "outsourcing". However, it represents a continual process of growing one’s business by acquiring new customers, retaining old customers and providing service excellence – a winning formula which pays rich dividends. 3wayinfotech offers a diverse range of services which includes IT and IT Enabled Services in all major Voice and Non-Voice segments of the Business Process Outsourcing (BPO) Space. Our host of peripheral activities is aimed to take your business ahead through a blend of manpower, technology, research and analytics.

Promoted by experienced entrepreneurs from various verticals, 3wayinfotech has built its value proposition not as a service provider but as a client partner, with its ability to do the following:
The technologies and standards 3 Way InfoTech works with include:
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Specialized computer telephony technologies
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State of the art facility staffed by competent people
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All our BPO activities are carried out in a secured environment to ensure high level of security and confidentiality.
- Latest technology to handle transfer of Data and Voice files, Job assignment, Data Processing, Accounting & Auditing.
Infrastructure |
Management |
Staff & Training |
Business Strategy
Infrastructure
Hardware Infrastructure:
35 workstations with fully state of art technology & updated softwares.
Internal Training Facilities:
In-house staff training facility to train people at a time with LCD Projector, and other interactive tools.
Internet Connectivity:
A dedicated broadband cable link with back up in case of Emergency.
Communication Infrastructure: Facility for conferencing/ 24 x 7 VOIP calling for onsite-offsite-client team coordination.
Contingency and Disaster Recovery: An offsite location has been created for any kind of eventuality should the main center be rendered unusable.
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Management
The key factor of 3wayinfotech growth is its manpower. Our strength is our management team which powers 3wayinfotech provides direction & guidance to the organization. The team nurtures strong corporate and cultural ethics within the organization. Their focus lies in mobilizing every ounce of intelligence in the organization and pulling together the intellectual resources of all employees in the service delivery of the company.
SHIVKANT CHOUDHARY – Chairman
Mr. SHIVKANT CHOUDHARY is a dynamic visionary with a strong focus on being customer centric. The core of his vision is to create a consortium comprising high-performing teams. His corporate credo is to contribute to organization through initiating change. 3 Way InfoTech has experienced a stupendous growth in recent times for his policy to increase enthusiasm among employees. He is a very active social worker and contributes much of his extra time to work for the community to improve social environment.
SHITAL CHOUDHARY – Managing Director
He set up 3 Way InfoTech in 2011. Ever since the company was founded, he has contributed to the organizational success. He created a dynamic environment implementing innovative ideas across all operations. Under his leadership, 3 Way InfoTech has been prompt to technological adaptations. Jog in the morning, catch up on news dailies along with a cup of coffee, business review with some leadership team members – this is how Mr. shital choudhary spends his leisure.
DHIRAJ CHOUDHARY – Director
Concentrating on vision creation for employees, Mr. Dhiraj Choudhary takes pride in building high-performing teams. He acts quickly when he senses a window of opportunity. He views obstacles as opportunities to showcase ability to perform under pressure. At any point of time, 3 Way InfoTech growth has been driven by his leadership. His hobbies include reading, writing, and travelling.
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Staff & Training
Operations Staff:
3 Way InfoTech Mission includes the commitment to treat its employees with respect and dignity. The team at 3 Way InfoTech is highly process driven and they a minimum University Graduation Degree.
Basic Training:
3 Way InfoTech enables all employees to do their best work by embracing and valuing the unique combination of talents, experiences and perspectives of each employee. Thus, all employees undergo mandatory training on American, UK or Neutral English Accent, Voice Modulation, Telephone Manners, Selling and other Soft Skills. Employees are then trained on domain specific skills required for executing various assignments by experienced authorities on the subject matter.
Continued Training:
Apart from the basic training, 3 Way InfoTech supports employees to pursue regular training programs for updating them to match the quality expectations of global customers. Employees are also trained on domain specific skills required for executing various assignments by experienced authorities on the subject matter.
Staff Welfare:
Nothing is more important to 3 Way InfoTech than welfare of its employees. That is why 3 Way InfoTech provides Pick - up & Drop Service to all operations staff. Employees are also provided subsidized in - house Pantry Services. Besides entertainment and other welfare activities, we conduct various motivational outdoor activities like nature camping, sports events etc. We reward employees for quality performance through incentives and recognition.
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Business Strategy:
3 Way InfoTech always strives hard to source strategy for the attainment of critical and strategic client business needs. 3 Way InfoTech business strategy starts with a comprehensive assessment of the current client service delivery model against dimensions of effectiveness and efficiency. 3 Way InfoTech approach proceeds by examining potential sourcing scenarios which describe the suitability of an approach to meet specific client needs. After executive insights are considered, the team finalizes the optimal sourcing strategy for client parameters. 3 Way InfoTech business strategy ensures higher efficiency and accountability bringing the company closer to its goals and objectives.
Define
3 Way InfoTech is a customer-oriented company. At 3 Way InfoTech , a team of experts first gains an intimate understanding of your business, products and services, objectives, past and current performance and existing processes. 3 Way InfoTech works in collaboration with customers to define the scope of engagement, identify requirements, and chart a rational course of action.
Design
3 Way InfoTech experts design a combining existing technology and architecture, including recommended business rules, process flows, data security and compliance procedures, layouts, and more.
Develop
3 Way InfoTech is dedicated to quality and continuous process improvement for both customers and employees. In the development phase, 3 Way InfoTech builds the physical and technical infrastructure, materialize the , conduct testing over several iterations, and produce user documentation.
Finally, 3 Way InfoTech matches or exceeds customer expectations; deploying the on per-identified platforms, transferring knowledge and imparting training for users, produce documentation, and provide opportunities for “up skilling”.
3 Way InfoTech ranks among the fastest growing business process outsourcing organizations, functioning in the global market of today. It offers an exclusive range of BPO services from Call Center Services, E-Support Services, Data Entry Services, Security Measures, catering to various industry-specific s in the process. We offer all individuals willing a secure working environment with a host of career opportunities. We offer you a perfect blend of learning, growth, fun and companionship. At 3 Way InfoTech , employees are considered to be the most valuable assets, offering valuable and responsible client relationships. The opportunities to grow are immense within 3 Way InfoTech ! Are you keen to learn, willing to take new challenges and single-minded about success?
Apply NOW!
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Expert Call Center BPO Services
In addition to PC Support, we specialize in Pay Per Call, New Customer Lead Generation, Technologies and Processes that Scale, ROI.
We help companies accelerate new customer acquisition and grow their brands by leveraging powerful, efficient, proprietary systems and technology platforms that scale.
3 WAY INFO TECH was formed by industry experts who build and develop genuine customers for trusted brands. Our veteran team comes from the heart of the advertising industry. We understand quality lead generation and campaigns that scale. It's our business to know the nature of consumers and advertisers that result in verified, high quality new customers. Not only do we haveproven success in a variety of markets, but we continuously test new ways to bring in consumers to businesses. We take a multi-disciplinary approach to our marketing machine as we're proficient in Pay Per Call, SEO, PPC, Email, Display,Call Centers, social media and offline advertising.
3 WAY INFO TECH has the people and infrastructure in place to continue to significantly grow its audience, advertiser brands and revenues.
Explore working with 3 WAY INFO TECH and contact us today.
Specialties:
1. Lead Generation
2. SEO
3. Landing pages
4. PPV, PPC, Email marketing
5. Cost Per Lead
6. Campaign Outsourcing
7. Data Management
8. Data generation
9. Monetizing 100% Of Leads generated.
10. Networking
11. Call Verified- Host & Post
12. Live Transfer
13. Calling Data
14. VoIP